Some Frequently Asked Questions

  • Please arrive 15 minutes early to you first appointment to fill out required paperwork
  • Wear comfortable, loose fitting clothing
  • There is parking on Rose Street and in the lot to the north of the building

  • You will be in the clinic for approximately forty-five minutes for your first chiropractic appointment, one hour for your first physio, and one hour for each counselling/psychology session. If you have booked massage, mid-life women’s centre, TCM or fitness appointment, the times will be as indicated in our software.
  • During your first chiro or physio appointment, a full orthopaedic exam will be completed. A plan will then be designed that will fit your goals and lifestyle- including exercise and appropriate modalities, manual therapy, and/or acupuncture if you so choose
  • At any time, you have the right to decide to change or stop the treatment plan as you see fit.

  • Yes, we are happy to see anyone injured in a workplace accident or due to a motor vehicle injury.
  • We do require that you contact our reception at 306.779.1275 BEFORE your first visit with your claim number.

  • We accept cash, debit, visa or master card, debit is our preferred payment method.
  • You are required to pay for your treatment upfront, and submit your receipt to your private insurance. It is your responsibility to ensure that your private insurance will accept our services. As private insurance companies change their criteria often, it is best to check before attending to confirm coverage.

  • We completely understand if you need to reschedule a health appointment, please allow us 24 hours notice prior to the appointment time.
  • If an appointment needs to be changed with less than 24 hours notice, or you do not make it to your appointment, there will be a rebooking fee.
  • Please respect that our clinic does not double book appointments. We set aside specific time for you and your needs.
  • Our fitness packages (personal training, group strength sessions, and any classes) are non-transferable, not able to be rescheduled, and are non-refundable. Please be certain before you purchase.

  • Yes, we do charge for these services if they need to be completed outside of your scheduled treatment time. As our professionals need to set time aside to fill your forms out properly, we do recognize that their time is valuable. We also want them to eat lunch on their lunch breaks and go home to their families at the end of their scheduled day. Therefore, we have associated fees for services outside the regular scope of assessment/treatment so our professionals can block time from their schedules to fulfill your requests.

  • Only if your private insurance requires one. It is in your best interest to check with your private insurance plan to ensure all requirements are met. We do have minimal coverage from the Regina Qu’Appelle Health Region for physiotherapy for anyone that does not have private insurance. Physiotherapy is not covered under your provincial health card. As of July 1, 2017, the Government of Saskatchewan no longer provides the social assistance program for chiropractic care.
  • With regards to counseling and psychology, we are affiliated with various EAP/EFAP plans. Please check with your provider prior to booking with our mental health team.

  • You can book by clicking the “book appointment” tab at the top of this page, and filling in your information on the Jane App.

  • Congratulations for taking time to invest in your health. Thank-you for giving us an opportunity to be part of your journey. To optimize the effects of your session, we have a few suggestions:
    1. Be Gentle with Yourself. If you feel tired, rest. If you feel energized, enjoy the sensation without overdoing your activity.
    2. Hydrate. Drink a glass or two of water after your session. Many of our health treatments involve increasing circulation, which assists in detoxification of your body.
    3. Gentle exercise. A mindful slow walk, or comfortable stretching, may assist in the desired outcome from your practitioner’s treatment.
    4. Eat well. Nourish your system with the healthy food including the minerals and nutrients you require to heal. Supplement, if required.
    5. Listen & Relax. Your body knows what it needs. Give it the opportunity to tell you. Add some salts to a warm bath and take a few minutes to soak and enjoy.
    6. Maximize Comfort. Some more aggressive manual therapy treatments will leave you with mild post-treatment discomfort. These sensations should not last more than 24 hours. Applying ice or heat as per your practitioners’ recommendation may help. Also consider topical creams or lotions, if needed.

Ice or Heat?

If you experience an injury or undergo surgery, it is important to only use ice during the acute phase of healing (for the first 72 hours post injury/surgery). After the acute phase (72 hours), you can choose ice or heat, or alternate between them.

Ice = Cooling, Slowing, Brittle

Application: 12-14 minutes per hour only (please avoid skin damage and/or frostbite from leaving the ice on too long).

Method: Ice water immersion (stick your foot/hand in a bucket of cold water with ice cubes). Ice pack- be sure to put a cloth barrier between the pack and your skin! Ice would be appropriate after activity, not before your exercises.

Heat = Softening, Increased Blood Flow, Melting

Application: Maximum of 20 minutes per hour.

Method: Hot pack, warm bath, electric heating pad (be sure to use a timer and not fall asleep on the pad). Cautions: Do not apply heat or ice over a topical paraesthesia (think Tiger balm or Deep cold).

What Not To Do

Do not apply heat or ice over areas of impaired or diminished sensation.

Do no apply heat or ice over pregnant abdomens, eyes, genitals, both sides of the neck at the same time, or superficial nerve locations.

Do not apply ice if you have Reynaud’s syndrome or adverse reactions in the past.

We hope that you feel comfortable and excited to begin your journey in health with us!

Contact Us

1455 Rose Street Regina, SK

Please feel free to visit our online booking system.
You will see availability, prices and options for all of our professionals.